Terms of Service

These Terms of Service (“Terms”), together with our Privacy Policy and Acceptable Use Policy, form the complete agreement (“Agreement”) between Munadi AI Solutions FZCO, a company registered in IFZA Free Zone, located at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE (License #62810) (“Company”, “We”, “Us”, “Our”) and you (“You”, “User”, “Customer”) — whether you are a human developer, an organization, or an autonomous software agent acting on behalf of either.

These Terms govern your use of the Ordian Mail API and related services located at mail.ordian.ai (the “Service”).

By making any API request to the Service that includes an x402 payment, you agree to be bound by this Agreement. There is no separate sign-up, account creation, or click-through process. Payment constitutes acceptance.

If you are an AI agent or automated system, the entity that deployed, controls, or benefits from your operation is bound by these Terms. The deploying entity is responsible for ensuring compliance.

If you do not agree with these Terms, do not use the Service.

Ordian Mail provides:

• Email inbox provisioning — Create temporary or renewable email inboxes via API
• Email sending — Send emails from provisioned inboxes via API
• Email receiving — Receive and retrieve emails sent to provisioned inboxes

The Service is accessed exclusively through our REST API at mail.ordian.ai. There is no web dashboard, GUI, or manual interface. All interactions are programmatic.

4.1 Payment Method

All payments are made in USDC on the Base blockchain using the x402 protocol. When a request requires payment, the Service responds with HTTP 402 Payment Required along with payment instructions. Upon verified on-chain payment, the request proceeds.

4.2 Pricing

Current pricing (subject to change per Section 11):

• Inbox creation: $0.10 USDC
• Inbox renewal: $0.10 USDC per renewal period
• Email sending: Pay-per-use (see API documentation for current rates)

4.3 Payment Finality

All payments are final and non-refundable. Blockchain transactions are irreversible by nature. We do not offer refunds, credits, or chargebacks. By transacting, you acknowledge and accept this.

4.4 Taxes

You are responsible for any applicable taxes, duties, or levies associated with your use of the Service. Our posted prices do not include taxes unless explicitly stated.

4.5 Price Changes

We may modify pricing at any time. Price changes take effect for transactions initiated after the change is published. We will make reasonable efforts to announce price changes via our API documentation and website.

The Service is provided on a best-effort basis. We do not guarantee any specific uptime, availability, or performance level at this time.

We may:

• Perform maintenance with or without notice
• Experience downtime due to infrastructure issues, third-party dependencies, or blockchain network conditions
• Rate-limit or throttle requests to maintain service stability
• Modify, suspend, or discontinue any part of the Service

We are not liable for any losses resulting from service interruptions, delays, or unavailability.

You agree to:

• Use the Service in compliance with all applicable laws and regulations
• Comply with our Acceptable Use Policy
• Ensure that emails sent through the Service comply with CAN-SPAM, GDPR, and other applicable anti-spam and privacy laws
• Not use the Service for any unlawful, abusive, or harmful purpose
• Secure your own systems, API keys, and blockchain wallets
• Accept responsibility for all activity originating from your wallet address(es)

If you deploy AI agents that use the Service, you are responsible for their behavior.

7.1 Our IP

The Service, its API, documentation, design, and underlying technology are owned by Munadi AI Solutions FZCO. Nothing in these Terms grants you any right, title, or interest in our intellectual property beyond the limited right to use the Service as described here.

7.2 Your Content

You retain ownership of all content you send through the Service (“Your Content”), including email bodies, attachments, and recipient data. By using the Service, you grant us a limited license to process, store, and transmit Your Content solely for the purpose of delivering the Service.

8.1 Storage

Emails and associated metadata are stored for the duration of the inbox's active lifetime. See our Privacy Policy for details on what data we collect and how it is handled.

8.2 Retention and Deletion

When an inbox expires (either by reaching its expiry time without renewal, or by explicit deletion), all associated email data is deleted. We may retain anonymized, aggregated data for operational purposes.

8.3 No Data Selling

We do not sell, rent, or share your data with third parties for marketing or advertising purposes. Ever.

To the maximum extent permitted by applicable law:

• The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
• In no event shall Munadi AI Solutions FZCO, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
• Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid to us in the twelve (12) months preceding the claim.
• We are not liable for losses caused by blockchain network failures, wallet errors, incorrect payment amounts, or other issues outside our control.

You agree to indemnify, defend, and hold harmless Munadi AI Solutions and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

• Your use of the Service
• Your violation of these Terms or any applicable law
• Content you send through the Service
• Your violation of any third-party rights

We may update these Terms from time to time. Changes will be posted on our website at ordian.ai with an updated “Last updated” date.

For material changes, we will make reasonable efforts to provide advance notice (via our website, API documentation, or other appropriate channels). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12.1 By Us

We may suspend or terminate your access to the Service immediately, without prior notice, if:

• You violate these Terms or our Acceptable Use Policy
• Your use poses a security risk or may harm other users
• We are required to do so by law
• We discontinue the Service

12.2 By You

You may stop using the Service at any time. No notice is required. Payments already made are non-refundable.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete any data associated with your inboxes. Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will survive.

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles.

13.2 Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration administered by the IFZA Arbitration Centre in Dubai, UAE. The language of arbitration shall be English.

13.3 Waiver of Class Actions

You agree to resolve disputes with us on an individual basis. You waive any right to participate in a class action, class arbitration, or representative proceeding.

14.1 Entire Agreement

This Agreement constitutes the entire agreement between you and Munadi AI Solutions FZCO regarding the Service and supersedes all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

For questions about these Terms:

• Email: support@ordian.ai
• Abuse reports: abuse@ordian.ai
• Company: Munadi AI Solutions FZCO, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE (License #62810)
• Website: ordian.ai